Terms and Conditions

 

Cancellation Policy

Colour Me Bronze has a Booking Policy designed to protect not only our business' bottom line and in turn, our affordability, but also to keep things fair for all clients.

No shows and last minute cancellations enormously disadvantage our business.  They also mean that other clients cannot book those time slots with us.  We employ the very best Spray Tan Stylists and we invest a great deal in further educating them, therefore we hope that you will appreciate our Booking and Cancellation Policy.

  • 50% fee will be charged for cancellations made within 24 hours of your scheduled appointment

  • 100% fee will be charged for late cancellations and no-shows.  A late cancellation is classed as 4 hours or less prior to your scheduled appointment time.  

Please note that if we are able to re-book somebody into your timeslot a cancellation fee will not apply.

We do understand that sometimes you may need to change your booking. We kindly request 24 hours notice so that we can offer that time slot to another client.  However, if you don’t provide us with 24 hours notice or you fail to turn up for your appointment, you will be automatically be invoiced the appropriate amount.  We cannot accept messages left on Sundays or public holidays as sufficient notice as we will not have enough time to try to rebook your time slot.

The only exception for late cancellations is for bad weather conditions (Willoughby Studio bookings only).  As Colour Me Bronze prides itself on its high standard of spray tanning, and as water can potentially damage your spray tan before it has a chance to fully settle and develop, we would rather you postpone/cancel your appointment than risk damaging your tan on your travels to and from the Willoughby Studio.  If you do wish to make a last minute cancellation for your appointment due to bad weather (ie heavy rainfall & storms), there will be no cancellation fee applied.  No shows will still incur the full 100% payment regardless.  Please note to qualify for a wet weather late cancellation you can only cancel within 1 hour of your scheduled appointment time, and it must be bad enough weather to deem it impossible to walk out of the studio and into your car without damaging your spray tan.  A slight drizzle does not count as bad weather.  We have given a 1 hour timeframe as we are all aware of how quickly the weather can change, so we do not accept wet weather cancellations in the morning for an evening appointment.

There are absolutely no exceptions to this new policy. No matter how good a client is, no matter how long they’ve been with us and no matter how small the appointment booking is. One rule. For all clients. No exceptions.

What we will allow however is that they are more than welcome to offer their appointment to a friend, associate or family member if they cannot make their appointment to avoid any fees. 

 

Terms and Conditions

This Terms of Use statement applies to all Colour Me Bronze products, services and information on this website.

Skin Conditions

Colour Me Bronze uses its own Professional Spray Tan Solution range made with natural and organic ingredients and is not tested on animals.  Some people may react negatively to the tan.  If you have eczema, dermatitis or psoriasis, or any other skin ailments, please request your Spray Tan Stylist to patch test your skin before having your spray tan.  Your Spray Tan Stylist can test a patch on the inside of your elbow or behind the knee.

Tan Duration

Your Colour Me Bronze Tan duration will vary from client to client. The spray tan usually lasts between 7 – 10 days. The timing will vary depending on your skin cycle and your preparation prior to your tan.

Refusal of Service

Colour Me Bronze tanning technicians have the right to refuse service. If our technicians decide it is unsuitable to spray tan a client, they can refuse to service a client.

Surface Discolouration

The solutions Colour Me Bronze use are water soluble and comes off floors and tiles under normal conditions. Discolouration may occur on some surfaces, that have lost their protective cover.