Terms & Conditions

Cancellation Policy

Colour Me Bronze has a Booking Policy designed to protect not only our business’ bottom line and in turn, our affordability, but also to keep things fair for all clients.

No shows and last minute cancellations enormously disadvantage our business.  They also mean that other clients cannot book those time slots with us.  We hope that you will appreciate our Booking and Cancellation Policy.

To secure an appointment at Colour Me Bronze we require full payment at the time of booking in your appointment.

A minimum of 48 hours notice is required if you need to cancel your appointment.  If cancelling outside of 48 hours prior to your appointment any money paid will be placed as a credit in your Bookeo account to use for your next booking (money credits will never expire). If you would prefer a refund you will need to contact the Colour Me Bronze salon either by email or phone within 72 hours of your cancellation.  Any notification after 72 hours will not be refunded, only credited into your Bookeo account.

If you cancel your appointment within 48 hours or no show to your appointment your full payment will be forfeited.  Any money paid will be used as a late cancellation or no-show fee.

Please note:  No-showing to an appointment will not be tolerated and may result in us declining any future bookings you try to make with our salon.

We do understand that sometimes you may need to change your booking. Changes can be made up to 12 hours prior to your appointment.  If you wish to make a change to your booking (change to another day or time) within 12 hours of your appointment a $15 fee will apply.

There are absolutely no exceptions to this new policy. No matter how good a client is, no matter how long they’ve been with us and no matter how small the appointment booking is. One rule. For all clients. No exceptions.

What we will allow however is that they are more than welcome to offer their appointment to a friend, associate, or family member if they cannot make their appointment to avoid losing any fees paid.

In the event that we need to cancel your appointment at any time we will contact you to try to reschedule your appointment.  If another day/time is not suitable then we will refund any money already paid, or you can choose to have it placed in your account as a credit to use for a future appointment (this money credit will never expire).  If a credit is placed in your Bookeo account instead of a refund we will also place a credit into your Bookeo account to the value of 50% of the service fee you were booked in for to compensate for any inconvenience caused.

 

Terms and Conditions

This Terms of Use statement applies to all Colour Me Bronze products, services and information on this website.

 

Skin Conditions

Colour Me Bronze uses its own Professional Spray Tan Solution range made with natural and organic ingredients and is not tested on animals.  Some people may react negatively to the tan.  If you have eczema, dermatitis or psoriasis, or any other skin ailments, please request your Spray Tan Stylist to patch test your skin before having your spray tan.  Your Spray Tan Stylist can test a patch on the inside of your elbow or behind the knee.

 

Tan Duration

Your Colour Me Bronze Tan duration will vary from client to client. The spray tan usually lasts between 7 – 10 days. The timing will vary depending on your skin cycle and your preparation prior to your tan.

 

Refusal of Service

Colour Me Bronze tanning technicians have the right to refuse service. If our technicians decide it is unsuitable to spray tan a client, they can refuse to service a client.

 

General Provisions

In these Terms of Service, ‘we’, ‘us’, ‘our’, ‘Colour Me Bronze’ or ‘Colour Me Bronze Professional means www.colourmebronze.com.au.  “Client”, “You” and “Your” refers to you, the person accessing this website and accepting the Company’s terms and conditions.

Access to and use of this website and the goods and services available herein (known as the services) are subject to the following terms, conditions and notices (the ’Terms of Service’)

By using the Services, you are agreeing to all of the Terms of Service, which may be updated by us from time to time. You should check this page regularly and take notice of any changes that are made to the Terms of Service.

Access to this website is permitted by Colour Me Bronze Professional on a temporary basis and we reserve the right to withdraw or amend the Services without notice. We will not be liable if for any reason this website is unavailable at any time. Some parts or all of this website may also be restricted from time to time.

 

Intellectual Property, Software and Content Prohibitions

You must not misuse this website. You will not; commit or encourage criminal offence; transmit or distribute a virus, trojan or any other malicious material, or harmful technology, in breach of confidence, or in any way that is offensive or obscene, hack into any aspect of the Service, corrupt any data; cause annoyance to any other users; infringe upon the rights of any other persons proprietary rights; send any unsolicited advertising or promotional material, or attempt to affect the performance or functionality of any facility through this website.

Colour Me Bronze Professional will report any breaches to the relevant law enforcement authorities.

We will not be liable for any loss or damage caused by any technological harmful material that may affect your computer equipment or device due to your downloading of any material posted on this website or any other linked websites.

 

Intellectual Property, Software Content

The intellectual property rights in all software and content including imagery, terminologies, product content including ingredients, remain the property of Colour Me Bronze Professional and are protected in some cases by copyright and or licence agreement. Under these terms and conditions you may store, print or display content from the website for personal use only. You must not change or reproduce in any format. All use of the logos, marks and other identifiable imagery remain the property of Colour Me Bronze Professional and no licence or consent is granted to use such without the express written consent of Colour Me Bronze Professional.

 

Your Details

The following terms and conditions apply when you register your details on any area of our website. You must provide us with true and correct information. You must keep your user name and password confidential. If you access our web from a public computer and do not sign out, someone else who uses that computer after you may be able to access that account. We recommend that all devices that are used have password protection. If you feel someone has accessed your account we recommend changing your details.

 

Terms of Sale

Terms of Sale of goods between the parties is identified when an order is placed through the website. The purchaser is subject to specific Terms and Conditions.

All orders are subject to availability and confirmation. By placing any order on our website you are offering (agreeing) to purchase the item or goods and subject to the following terms and conditions.  All orders are subject to availability and on confirmation of the order price.

Despatch times may vary accoridng to availability and any guarantees made or representations made in respect to delivery times are limited to Australia and subject to any delays resulting from courier delays for which we will not be responsible.

When placing an order you will undertake that all information provided by you will be true and correct, that you are the authorised user of the Credit Card/Debit Card and that you will have sufficient funds to complete your order.

 

Our Contract of Sale

When your order is placed you will receive an order confirmation once payment has been made and approved by us. Without payment approval the goods remain the property of Colour Me Bronze Professional.

 

Payment Methods

Payment methods available to you are listed on our website. All payments on this website are collected in $AUD (Australian Dollars).  GST is collected with all payments.  We reserve the right to vary these payment methods from time to time. No orders will be dispatched until payment in full has been received, approved and processed by Colour Me Bronze.

 

Pricing and Availability

Whilst we try to ensure that all details, descriptions and prices that appear on our website are true, correct and accurate, from time to time errors may occur.

If we discover an error in the price of goods that you have ordered we will inform you as soon as possible, providing you with the option of reconfirming your order at the correct price or the opportunity of cancelling it. If we do not hear back from you we will cancel the order without further notice. If the goods have been paid for you will receive a full refund. Delivery costs are an additional charge which are clearly displayed and included in “total cost”.

 

Discount Codes

From time to time we will offer promotional discount codes. These codes will only be applied to the products to which the discount code relates. Conditions surrounding the use of the discount code will be specified at the time of issue.

Incorrect Orders

All orders sent by Colour Me Bronze are checked and double-checked prior to packaging, but on the rare occasion a mistake may occur. If the item received is not the product to which you ordered or which is stated and paid for under the agreement or contract of sale, as listed on the invoice, these products may be returned, however any use of the products by you will be deemed as acceptance by you and will not be replaced by Colour Me Bronze Professional.

In the event that you do receive goods incorrectly, please contact Colour Me Bronze on (02) 9882 3751 or email sales@colourmebronze.com.au and you will not be charged for a redelivery if it is agreed that Colour Me Bronze Professional is at fault.  All products to be returned must satisfy the following criteria:  The same/actual product to which was received by you, which was the incorrect product to which was ordered, not a substituted product ie. old stock, stock belonging to another similar or same type product. Any returns that do not satisfy the above mentioned will see you charged the full price of the product (either wholesale or retail) as well as freight costs.

 

Indemnity

You agree to indemnify, defend and hold harmless Colour Me Bronze Professional its directors, officers, employees, agents and affiliates from any and all third party claims, liability, damages and or costs (including but not limited to legal fees) arising from your use of this website.

 

Variation

Colour Me Bronze Professional shall have the right in its absolute discretion at any time and without notice to amend, remove or vary the services and or any page of its website.

 

Links to this website

You may not create a link to any page of this website without our prior written consent.  if you do create a link to a page of this website you do so at your own risk and the exclusions and limitations set out above will apply to your use of this website by linking to it.

 

Links from this website

We do not monitor or review the content of other party’s websites which are lined to and from this website.  Opinions expressed or material appearing on such websites are not necessarily shared or endorsed by us and should not be regarded as the publisher of such opinions or material.  Please be aware that we are not responsible for the privacy practices, or content, of these sites.  We encourage our users to be aware when they leave our site & to read the privacy statements of these sites.  You should evaluate the security and trustworthiness of any other site connected to this site or accessed through this site yourself, before disclosing any personal information to them.  Colour Me Bronze will not accept any responsibility for any loss or damage in whatever manner, howsoever caused, resulting fro your disclosure to thir parties of personal information.

 

Complaints

Please let us know if you have any complaints or comments as we have a complaint procedure, where we will try to handle disputes as they may arise. Please email sales@colourmebronze.com.au

 

Waiver

If you breach the conditions set out and we take no action, we will still be entitled to use our rights and remedies in any other situation where the conditions are breached.

 

Agreement Entirety

The above Terms of Service constitute the entire agreement of the parties and supersede any and all preceding and contemporaneous agreements between you and Colour Me Bronze Professional.